Return and Refund Policy

1. Unopened / unused items:

     Return within 30 days of delivery for a refund. Return Authorization required. 

     Email return request to: info@SafeCleanHB.com

     Customer pays return shipping. 

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2. Defective / Damaged in transit:

     We replace or refund at Customer's request.

     Email Return Authorization request to: info@SafecleanHB.com.

     Include photos of damaged box and/or defective product and order number within 7 days of                delivery for return authorization.,

     We pay shipping on the return and replacement.

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3. Opened / "tried" product dissatisfaction:

     If you used it as directed and aren't happy, we offer a one-time refund replacement or store credit.

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4. We do NOT accept back or issue refunds for:

     Unauthorized returns.

     Returns more than 30 days after issuance of Return Authorization.

     Items that are more than 50% used.

     Products not purchased directly from our online website. 

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5. Refund timing:

    Refund/credit to Customer's original method of payment will be issued within a week after return is       received and inspected (for unopened/unused returns.)

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